Medical Office Administrator

See yourself working in a medical office, hospital or a clinic? In this program, you’ll learn about the skills essential to succeed – customer service, medical terminology, administration and so much more.

Program Duration
Full Time: 40/42 weeks
In-class schedule: Monday to Friday*
Practicum Duration
8 weeks*
Financial Aid
Various payment options. Financial assistance may be available to those who qualify.

MEDICAL OFFICE ADMINISTRATOR DIPLOMA*

As a skilled Medical Office Administrator, you perform a variety of administrative duties in doctor’s offices, hospitals, laboratories, clinics and other medical settings. You are the first person to greet patients and staff upon entering the clinic, and the atmosphere of your work environment is enhanced by your friendly and welcoming attitude and excellent communication skills.

Some of your responsibilities include, being the foundation of communication within the office; planning and scheduling appointments; organizing and maintaining documents and files; managing projects; conducting research; and, providing information by use of telephone, email, and postal service. You may be required to transcribe dictation and assist physicians or medical staff with reports and conference proceedings. You may also need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures according to their province.

*Please note – program content and practicum duration is as per registration with the Ministry and may vary slightly from campus to campus. Contact us for more information.

WHAT TO EXPECT

The program is 40/42 weeks, including an 8-week practicum with on-the-job training, offsite with potential employers. It provides you with the specific skills necessary to effectively manage office procedures and operate a medical office environment.

The program covers a wide variety of theoretical concepts, including health administrative team roles and responsibilities; the study of basic human anatomy and medical terminology; document formatting and business correspondence; computer fundamentals; and, patient care and communication, etc. In addition, through hands-on training you gain the practical experience to perform computer, communications, and organizational skills with ease, leading to job success.

Whether new to Canada and looking to expand your experience, trained in healthcare and wanting to specialize, or wanting a new profession and fascinated by where this diploma can take your future, this program is second-to-none.

WHAT SETS US APART

Beyond our industry-expert instructors, easy-to-use learning materials and real-world training – what sets us apart, is a community of support, sharing your interests and goals for creating a life-changing career path, one that will become like a family as you navigate your way to success.

FROM CLASSROOM TO LIFE

  • Gain real-time knowledge and best-practices onsite from our industry-expert instructors and offsite through practicum with medical clinics and health companies
  • Gain practical knowledge by participating in real-world projects
  • Practice the fundamentals in administration and organization necessary to work in a medical office

WE’RE IN IT WITH YOU

Contact us to talk with one of our Admissions Experts. We’ll walk you through the details of what you’ll need and how to apply, the details of the program curriculum and the next steps to get you on your way to your first, or next, successful career.

Scroll down to see who your industry-expert instructors will be, and the experience they have to share with you.

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When I look back at my journey as a student of the Medical Office Administrator program, I can now say that it was outstanding. … It was very helpful to meet new people … for someone who is new to the country and doesn’t know anybody, apart from immediate family. … I learned so many new things under the guidance of some brilliant mentors and in the company of wonderful colleagues. … I would like to thank everyone at Anderson College who directly or indirectly played a part in my success. I can gladly look back to the journey and say, ‘It all started with a visit to Anderson College.

Tasnim C.

Faculty

Gina T.

Gina T - Anderson College Faculty Member

“My favourite thing about teaching is the students; their energy and willingness to learn. I love helping people find a new career.”

Gina’s experience in medical administration spans over 25 years, having worked in a variety of roles, including Medical Office Administrator, Senior Medical Secretary and Medical Transcriptionist.

Gina is a graduate of the Medical Office Administrator program at the Toronto School of Business.

Tianna B.

“What I love most about teaching is the gratification of seeing my students succeed. It gives me the motivation to continue teaching them the joy of working as a Medical Office Administrator.”

Tianna has over 14 years’ experience in the medical field, including five years teaching Medical Administration. She has worked alongside family physicians and medical specialists in a variety of work environments, including offices, long-term care centres, and chronic pain clinics across the GTA.

Her skills include OHIP billing, administrative and clinical procedures, scheduling using a variety of computer software systems, and creating a fun and collaborative environment in the classroom. Outside of school she volunteers her time in community events where she speaks about various careers in the Medical Office Administration field.

Tianna graduated as a Medical Laboratory/Office Assistant from a Private Career College in 2005.

Barbara O.

Barbara Ochendoski

“I aim to provide a positive learning environment for my students through giving them encouragement, motivation, inspiration, and enthusiasm!”

Barbara’s career in medical office administration has spanned over 25 years. She began her career as an administrator in a private medical office before moving to a hospital environment, where she supported heads of departments, senior leadership and a vice president in two hospitals. Barbara is experienced in medical terminology, office procedures, OHIP billing, medical transcription, and customer service.

Barbara holds a diploma in Office Administration for Medicine and became a certified medical secretary in 1998.



Jelena D.

“I am passionate about teaching and molding students to become the best that they can be. I want to inspire my students to gain meaningful careers in the healthcare field. My goal is to transfer knowledge while assisting students in achieving their academic goals.”

Jelena brings over 15 years’ experience in the medical field to Anderson College, having worked in various disciplines and environments. She has worked extensively in a primary care environment, as well as in acute care in a hospital.

Prior to coming to Canada, Jelena gained her Doctor of Medicine qualification from the University of Sarajevo, and later completed the Residents as Teachers program at the University of Ottawa.

Rajeev M.

Rajeev M.

“My passion for teaching stems from an innate desire to change the lives of my students for the better. I do this by igniting in them a love for life-long learning, and inspiring them to maximize their potential to succeed in life.”

Rajeev’s career in healthcare spans more than two decades and many roles within the field. Having trained and practiced as a medical professional in India, Rajeev later used his wealth of skills and experience to provide consultancy services to healthcare companies abroad and in Canada. He has been teaching medical office administration at career colleges in Ontario since 2012.

Rajeev has a postgraduate diploma in Hospital and Health Management, as well as certificates in phlebotomy and Business Management (the latter from the Toronto Business Development Centre). In 2015 he received an Excellence-in-Teaching Award from Career Colleges Ontario, and in his spare time volunteers with multiple community health organizations.

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