Back to all articles
Jan 20, 2017

Medical Office Assistants Working Within the Ontario Health Care Industry

Medical Office Assistants Working Within the Ontario Health Care Industry

If you have a desire to work within Ontario’s booming healthcare industry but have a passion for business, a career as a Medical Office Assistant could be the perfect balance.

Medical office administrators perform clerical work in doctors’ and hospital offices. It is their responsibility to keep all patient files organized and to maintain the front office. They file medical records and handle administrative duties, such as answering phones and scheduling appointments.

In addition to the business skills you will need to make a great Medical Assistant, this list of personal qualifications is a great checklist to help you determine whether or not earning your diploma as a Medical Office Administrator is the right move for you!

1. Great Communication Skills

You must learn to translate medical lingo into layman’s terms for the patient.

2. Outgoing Personality

You need to be proactive when meeting new people and interact professionally.

3. A Good Listener

Listening is essential in the healthcare industry. Throughout the day, you will need to listen to the needs and concerns of several patients, Doctors and Nurses.

4. Compassionate

When patients are experiencing pain, be there to comfort and support them.

5. Non-Judgmental

You must never gossip nor hold negative feelings towards those who practice a different lifestyle than you do. You are in this profession to heal, not judge.

6. Self-Controlled

Dealing with death and undesirable test results can be an emotional place. Self-control and a professional composure should be contained at all times.

7. Strong Organization Skills

Multitasking and efficient organization are key qualities for this position.

8. Adaptability

You need to be able to bounce back and forth between patients and admin tasks.

9. Problem Solving Skills

When a supervisor is unavailable, you may have to solve issues on your own.

10. Following Direction

There is no room to forget the instructions of doctors and nurses. They are trained professionals and you will learn more from working with such knowledgeable and educated individuals.

If a career as a Medical Office Assistant sounds like a good fit for you, find out more at https://staging21.andersoncollege.com/newsite/ or call one of our campuses today!

Frequently asked questions

Quick answers about applying, funding, and life at Anderson College.

How long does it take to complete a program at Anderson College?
Most diploma programs run 24–58 weeks of full-time study, depending on the discipline. Healthcare programs (PSW, Cardiology, MOA, Dental Assistant) typically include a clinical or work placement so you graduate job-ready.
What financial aid options are available?
We accept OSAP (Ontario), Better Jobs Ontario, Windmill Microlending, in-house Alumni and PSW bursaries, and traditional student lines of credit through major banks. Visit our Financial Aid page for the full list and to chat with a Financial Aid Advisor.
Are international students welcome?
Yes. Anderson College is a DLI-approved Career College registered with the Ministry of Colleges and Universities. Programs marked as PGWP-eligible qualify for a Post-Graduation Work Permit. See our International Students page for visa support details.
How do I apply?
You can start your application online in under 5 minutes or speak with an Admissions Advisor for a guided walkthrough. Begin your application here.
Does Anderson College offer job placement support?
Every program includes Career Services — resume coaching, interview prep, employer connections and lifetime alumni support. Many programs also include a built-in clinical or industry placement so you graduate with real-world experience. Learn more on the Career Services page.

Still have a question? Speak with an Admissions Advisor →

Anderson College — Celebrating 140+ Years

Anderson College is one of Canada's oldest colleges, having opened our first location in 1885. We have trained more than 150,000 students over a 140-year history, and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives.

With ten locations in Ontario, we are recognized for our high-calibre faculty, hands-on, real-life career training and supportive culture. At Anderson College, we are more than our century-old history, our programs and state-of-the-art facilities; we are a team of caring individuals, deeply committed to helping our students become skillful, confident and in-demand employees.

Campus Locations

© 2026 Anderson College of Health, Business and Technology. All rights reserved.